Privacy Policy

Effective Date: March 12, 2026

Castaway Junk Hauling ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

We may collect personal information that you voluntarily provide when you:

• Fill out a contact or quote form
   
• Call or text our business
   
• Send us an email
   
• Schedule junk removal services
   

The information we may collect includes:

• Name
   
• Phone number
   
• Email address
   
• Service address or location
   
• Any additional information you provide to request services
   

We may also collect non-personal information automatically, such as:

• Browser type and version
   
• Pages visited on our website
   
• Time spent on pages
   
• Device type and operating system
   
• General geographic location
   

This information helps us improve our website, services, and user experience.

We use the information we collect to:

• Respond to inquiries and service requests
   
• Provide estimates and schedule junk removal services
   
• Communicate with you regarding appointments and services
   
• Improve our website, marketing, and services
   
• Comply with legal requirements
   

We do not sell, rent, or trade your personal information to third parties.

By texting the keyword HELLO or HELO to Castaway Junk Hauling, you consent to receive SMS text messages related to your interactions with Castaway Junk Hauling, such as appointment reminders, service updates, or other information you request.

We do not sell or share your mobile phone number with third parties for their independent marketing purposes. We may share your information with trusted service providers who help us deliver our services (for example, messaging providers or technical support), but these providers are bound by confidentiality obligations and may not use your information for their own marketing.

Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP, or request more information by replying HELP.

Our website may use cookies and similar technologies to improve user experience and analyze traffic. Cookies may collect:

• Browser type and version
   
• Pages visited and time spent
   
• User navigation patterns
   
• General location data
   

You can disable cookies in your browser settings, but some website features may not function properly without them.

We may use trusted third-party service providers to operate our website or perform business functions, such as:

• Website hosting and maintenance
   
• Analytics tools (e.g., Google Analytics)
   
• Online contact forms or scheduling systems
   

These providers may collect, store, and process data only to perform their services and are prohibited from using it for other purposes.

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no system transmitted over the internet or stored electronically is 100% secure.

Castaway Junk Hauling does not provide services to individuals under the age of 18, and our website is not intended for anyone under 18. We do not knowingly collect personal information from individuals under 18.

If we become aware that personal information from an individual under 18 has been submitted, we will take reasonable steps to delete that information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. Please review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy, please contact us:

Castaway Junk Hauling
Washington, United States
Email: info@castawayjunkhauling.com